Terms of Service

1. Overview

Welcome to Lindsford. These Terms of Service govern your access to and use of our website, including any purchases made through our online store.

Throughout these terms, the words “we,” “us,” and “our” refer to Lindsford. By accessing our website or making a purchase, you agree to be bound by these Terms of Service and any policies referenced herein. If you do not agree to these terms, please do not use our website.

We reserve the right to update, modify, or replace any part of these Terms of Service by posting revisions on this page. Your continued use of the website following the posting of changes constitutes acceptance of the revised terms, subject to applicable law.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you. If you are making a purchase on behalf of another person or organization, you confirm that you have the authority to do so.

You agree to use our website only for lawful purposes. You must not use our website in any way that violates applicable laws, infringes upon the rights of others, disrupts the operation of our services, or compromises the security of our website.

3. Products and Product Information

Lindsford offers women's hats, including cowboy hats, bucket hats, and cloche hats. We strive to present our products as accurately as possible through descriptions, photographs, colors, and other information displayed on our website.

However, the appearance of a product may vary slightly depending on your screen settings, device, lighting conditions, or other factors. We cannot guarantee that the colors displayed on your device will exactly match the actual product.

We reserve the right to update product descriptions, specifications, availability, and other information as necessary. Any such changes will not override rights you have already acquired under applicable law.

4. Prices and Payments

All prices and applicable charges will be displayed during the shopping and checkout process. Unless otherwise stated, shipping fees, taxes, customs duties, or other applicable charges may be added to your order where required.

We reserve the right to correct pricing or listing errors and update prices in accordance with applicable law. Any price changes will not affect an order that we have already accepted, except where correction or other action is permitted by law.

Available payment methods will be displayed at checkout. By submitting your payment information, you confirm that you are authorized to use the selected payment method.

5. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products. An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing or listing errors, product unavailability, or other legitimate reasons permitted by law.

If we cancel an order after payment has been received, we will arrange any applicable refund in accordance with our refund policy and applicable law.

Please review your shipping address, contact information, and order details carefully before completing your purchase.

6. Shipping and Delivery

We aim to process and ship orders in accordance with the information provided on our Shipping & Handling page. Delivery estimates are provided for guidance and may be affected by factors outside our control, including customs procedures, weather conditions, carrier delays, and peak shipping periods.

Once your order has been dispatched, tracking information will be provided where available. Customers are responsible for supplying accurate delivery information and should contact us promptly if they discover an error.

Our shipping and delivery practices are subject to applicable laws and the terms described in our Shipping & Handling policy.

7. Returns, Refunds, and Cancellations

Our return, refund, and cancellation procedures are described in our Refund/Return Policy. Please review that policy before making a purchase.

Nothing in these Terms of Service is intended to exclude, restrict, or waive any consumer rights that cannot lawfully be excluded or limited under applicable law.

If you have questions about a return or refund, please contact us at service@lindsford.com.

8. Intellectual Property

All content on this website, including text, product descriptions, graphics, logos, images, page layouts, and other materials, is owned by or used under authorization by Lindsford, unless otherwise indicated.

You may access and use this content for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publish, sell, or otherwise use our website content for commercial purposes without our prior written permission, except where permitted by applicable law.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties, such as payment processors and shipping carriers.

These third-party services operate under their own terms and privacy policies. We are not responsible for the content, policies, or practices of independent third-party websites, to the extent permitted by applicable law.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. Subject to that restriction, Lindsford will not be liable for losses arising from your use of the website that were not reasonably foreseeable or that are otherwise excluded by applicable law.

This section does not affect any mandatory consumer rights or other legal protections that apply to your purchase.

11. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy. Please contact us if you have questions about how your personal information is handled.

12. Governing Law and Disputes

These Terms of Service shall be governed by and interpreted in accordance with the laws of Hong Kong, without regard to conflict-of-law principles, except where mandatory laws applicable to a customer require otherwise.

Any dispute arising from these terms shall be handled by the courts of Hong Kong, subject to applicable law and any mandatory rights or protections available to consumers in their place of residence.

13. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our business practices, website features, or legal requirements. The updated version will be published on this page.

We encourage you to review this page periodically. Any revisions will take effect as stated in the updated terms, subject to applicable law.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Lindsford Customer Service
Email: service@lindsford.com

Thank you for choosing Lindsford. We appreciate your trust and look forward to making your shopping experience enjoyable.